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In-Store Return And Exchange Policy

This return policy concerns purchases made in our boutique.

We do not process any refunds for purchases made in our boutiques.

Exchange only or credit note applicable on unwashed items, unworn, with the original tag attached to the item within 30 days with invoice.

The following items are final sales and can not be exchanged or refunded:

  • Items at -50% and up Underwear
  • Leggings
  • Tights
  • Cosmetics
  • Free gifts
  • Gift cards
If you have any questions, do not hesitate to ask us! Please contact our customer service at hello@onze-montreal.com