In-Store Return Policy
We want your in-store experience to be simple and enjoyable. Below is our policy for purchases made directly in our boutique.
No Refunds on In-Store Purchases
Items purchased in-store are not eligible for a refund.
However, eligible items may be returned within 30 days of the purchase date for:
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An exchange; or
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Store credit valid for 1 year from the date of issue.
All items must be unworn, unwashed, unaltered, in their original condition, and have their original tags attached.
Proof of purchase is required for all returns and exchanges.
Jewelry
Necklaces, bracelets and rings purchased in-store may be returned within 30 days of purchase for an exchange or store credit, in accordance with our standard return policy.
Jewelry must be unworn, undamaged and returned in its original condition and packaging. Proof of purchase is required.
For hygiene reasons, all earrings are final sale and are not eligible for return, exchange or store credit.
Final Sale Items
The following items are not eligible for a return, exchange, or store credit:
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Items discounted by 50% or more;
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Earrings, leggings, tights, and socks;
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Items that have been worn, washed, altered, or are missing their original tags;
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Promotional gifts and gift cards.
We’re Here to Help
If you have any questions about a return or exchange, our Customer Care team will be happy to assist you.
