Free Shipping for Canada & USA 99$+
Sign Up For Email
CANADA
Shipping rates are set at 7.99$ for orders within Canada. Shipping is Free on all orders of 99$+ within Canada.
UNITED STATES
Shipping rates are set at 12.99$ for orders within USA. Shipping is Free on all orders of 99$+ within USA.
INTERNATIONAL
Amount Variable. See shipping fee at checkout.
We ship to the following countries: Argentina, Austria, Bahamas, Belgium, Belize, Brazil, Chile, Czech Republic, Denmark, Finland, France, Germany, Greece, Guyana, Hong Kong, Hungary, Italy, Japan, Luxembourg, Malaysia, Morocco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan
Ô-MARCHÉ MARKETPLACE
Shipping rates are set at 7.99$ for all orders Domestic & International. Shipping is Free on all orders of 99$+ Domestic & International.
Your confirmed order will leave the warehouse either on the same day it is placed or on the next business day. Your package will then arrive within 2 to 3 business days* for delivery anywhere in Canada. For orders in the United States, the estimated delivery time is 10 business days. For Ô-MARCHÉ MARKETPLACE orders are estimated between 8-19 days for all countries.
First, check if your item is eligible for a return, if yes, send your merchandise to the following address:
RETURNS / Onze Montréal 6405 Plaza St-HubertMontréal, Qc H2S 2L9
Reduced items of 50% and more = FINAL SALE (items cannot be exchanged, refunded or returned)
The following items are FINAL SALE:
Reduced Items of 50% and more.
When you are checking out, you will see a Promotional Code Box. Enter your gift card number or promotional code there and your order will be updated automatically
Write to us at hello@onze-montreal.com we are here for you! An online chat is also available. Click on the chat bubble at the bottom right corner of the homepage. An agent is online to answer your questions from 9:00 a.m. to 6:00 p.m. ET, 7 days a week*. *These hours may vary from time to time, such as on public holidays. If we are not online, you can still write to us and we will get back to you as soon as possible.
If you signed up for our exclusive newsletter be sure to check your Spam or Other folders in your email! You'll receive a message from us within minutes with your new member discount offer. Your subscription keeps you updated on the latest collections, sales, and promotions. You can cancel your subscription at any time. The new member discount is only available once per email address.